Showing posts with label ebay. Show all posts
Showing posts with label ebay. Show all posts

It Was 20 Years Ago Today: Good Point Recycling's Eco-Entrepreneurism



Just ran across this photo from 15 years ago (just before we bought the Nissan forklift), at the warehouse across from Agway on Exchange St. The monitors were selling for $7 apiece back then.  Pretty much all we did was to do pickups, pull out the PCs and CRT monitors we could reuse, and load everything mixed back onto a trailer.

5 years earlier, I had announced my resignation at Massachusetts DEP to follow my wife to Middlebury, Vermont, where I'd taken a job running a thrift store while doing consulting work for EPA, MA DEP, New Deal Software, etc.

It was 20 years ago that I took a big chance and left my corner office at One Winter Street in Boston, having successfully instituted the USA's first waste disposal ban on CRT devices in Massachusetts. The consulting work I did for MA DEP and EPA was published in September 2000, about a year after I turned it in. Titled Electronics Re-Use and Recycling Infrastructure Development in Massachusetts, it eventually became the business plan for Good Point Recycling. 


The report was based on interviews with 48 electronic recycling professionals, 176 TV repair shops, 4 white goods (fridges) appliance collectors, 10 thrift shop operations (Goodwill, Salvation Army, etc), 2 retailers, 20 computer monitor repair shops, 7 Original Equipment Manufacturer reps (not credited or cited), and 32 used electronic equipment exporters.

What's Your Worst Ebay Feedback Ever?

We are the 99%.  That is, the 99% Positive Feedback on Ebay.

Good Point Recycling / American Retroworks Inc. was a pioneer on ebay.   I sold a lot of sewing machines "as is for repair" back in 2001, and got our first "delighted!" feedback from a sewing machine conaiseuse who was looking for several of these and found them good homes and loved that we had scavenged them from the scrap metal bin for reuse.  Later I learned that certain very long monitor cords and cables were hard-to-find, and selling the longest ones out of the scrap copper proved appreciated by ebay buyers worldwide.

Ebay Buyer's Remorse Quotes Wanted
But you can't please all the people all the time.   From time to time we are with 100% positive feedback, but eventually someone doesn't like something in the used, as-is, for-repair market.  Even full refund policies are no guarantee to please the most picky ebay bidders.

This year, my favorite bad feedback was for a sale of scrap gold to an international bidder in Eastern Europe.  The negative feedback arrived in Spanish (?).  Evidently, the delay from shipping time caused the scrap value to decline on world gold markets.  Since the value of the gold scrap was worth less on the day they got it in Eastern Europe than it was on the day they bid, they wanted a full refund.  Without returning the gold.    


Hmmmmmm.   Refund?  Or live without 100% feedback?